Prompt librarySupport
Support
5 starters.
Two layers each.
Pick a small job. The first layer is the brief you send to StellarFirm. The second is what stellarfirm tells the worker, with the role's skills and Approve rules already in the product.
Skills
How this role turns a goal into a brief
- support-queue-triage
- customer-reply-draft
- bug-report
- help-article-draft
- saved-reply
- weekly-support-report
- feature-request-handoff
- outage-customer-update
- refund-request-note
- product-faq
Shared connections
One catalog for every role
Slack, GitHub and the other connections are shared by every role. Connect a tool once, and each assistant that needs it can use it.
- Slack · this role
- GitHub · this role
- GitLab
- Bitbucket
- Telegram
- Discord
- Gmail · this role
- Outlook
- Google Drive
- Google Calendar
- Linear · this role
- Coding assistant
- Editor
- Hosting
- Lovable
- Resend · this role
- SendGrid · this role
- Sentry
- PostHog
- Stripe
- Porkbun
- Name.com
- Gandi
- Hosting domains
- Namecheap
- GoDaddy
- YouTube
- TikTok
- Canva
- Higgsfield
- HeyGen
- Notion · this role
- Jira and Confluence · this role
- Asana
- Datadog
- PagerDuty
- Box
- Dropbox
- Egnyte
- Docusign
- Salesforce
- Snowflake
- Deel
- Brex
- Airtable
- Smartsheet
- Ahrefs
- Intercom · this role
- Mixpanel
- monday.com
- Legal Data Hunter
- Close
- Apollo.io
- Fireflies
- Freshdesk · this role
- Context.dev
- Firecrawl
- Exa
- Tavily
- Web research (MindStudio)
- Science databases
- News databases
- NewsMCP
- Jina AI
- Semrush
- Similarweb
- PostHog analytics
- Vapi · this role
- SE Ranking
- Brevo
- Mailchimp Transactional · this role
- Buffer
- Typefully
- Metricool
- Ayrshare
- lemlist
- Instantly
- Postiz
- Zernio
- UptimeRobot
- Better Stack
- JumpCloud
- Freshservice
- Lofty
- PropertyData
- Blotato
- Google Maps
- Hugging Face
- Adam
- X Ads
- Onshape
- Autodesk Fusion
- Brandfetch
- Triage in Slack
Triage the support queue
Support's first win. Open tickets sorted by urgency, tagged by theme, with the first replies drafted.
Skill · support-queue-triage
Open this starter - Gmail draft
Draft a customer reply
A clear, warm reply from the help center and known issues. Sending waits for Approve.
Skill · customer-reply-draft
Open this starter - Issue filed
Report a customer bug
What the customer saw, steps to reproduce, and impact, filed for your Coder.
Skill · bug-report
Open this starter - Report in Slack
Write the weekly support report
Open tickets, response times, top themes, and customers at risk.
Skill · weekly-support-report
Open this starter - Draft in Slack
Write an FAQ and a product manual
A short FAQ and a product manual for a question customers keep asking.
Skill · product-faq
Open this starter